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Services Industry


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What this job is about

Consider them the cover models of the corporate world: Receptionists act as the first impression between customers and a business. As a receptionist, you'll be responsible for greeting and seating customers, along with answering phones, screening calls and providing other administrative support – think typing and prepping packagesBecause you'll be taking your cues from the office manager or supervisor, you'll need good listening skills, a professional manner and organization skills for days. It's the ideal job for someone who is patient and loves interacting with new people every day – and who don't mind being the face of an entire office

Work Styles

What it Takes

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


Communicating effectively in writing as appropriate for the needs of the audience.

Judgement and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.


Adjusting actions in relation to others' actions.

Time Management

Managing one's own time and the time of others.

Need to Have

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Nice to Have

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Who Could Hire You