What this job is about
Remember those years you put in to learning the ins and outs of customer service? The things you didn't know when you started your career path? Thinglike: never tell a customer you think that dress makes them look fat.Well, now it's time to sharthat wisdom with a wholteam of customer service reps.Managers usually work to coordinate a team of customer service representatives to make sure problems and concerns are being resolved. While it definitely takes a lot of patience, the job usually offers excellent stability and the chance to learn communication skills and score future growth opportunities.