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Services Industry


Industry Job Growth

What this job is about

Hey, those donuts aren't going to leap into a paper bag all on their own. Working in grocery store, retail bakery associates might be the most beloved of all store employees, particularly by customers. After all, they're the ones that help customer choose, bag and purchase everything from cupcakes to French bread, but you'll need to understand both products and pricing in the bakery, tooIt's the ideal job for someone with strong customer service skills, since you'll be working face-to-face with customers with cravings all day. You should also know how to take directions and be interested in baking as a whole – and no, loving cake actually doesn't count.

Work Styles

What it Takes


Bringing others together and trying to reconcile differences.


Talking to others to convey information effectively.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation

Actively looking for ways to help people.


Persuading others to change their minds or behavior.

Need to Have

Nothing to see here. You’re on your way.

Who Could Hire You