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Services Industry


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What this job is about

The best part about being a retail sales associate? You get to choose exactly what you want to sell. In love with soap and lotion? Work at a body store. Into TVs and gaming? Work at an electronics store. After all, it's the perfect way to guarantee you get to discuss your favorite topic all day long. Retail sales associates are there to help customers make decisions and leave feeling happy, so good sales skills can definitely help. But knowing how to read a customer and becoming an expert in your chosen field can also turn you into a retail rock star – especially if you work at a guitar store..

Work Styles

What it Takes


Talking to others to convey information effectively.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Judgement and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.


Persuading others to change their minds or behavior.

Need to Have

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Nice to Have

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Who Could Hire You